ZALAXMI – Wisdom. Coaching. Wealth.

1. Identity of the Data Controller

This Privacy Policy describes the manner in which personal data is collected, processed, stored, and protected in connection with the website Zalaxmi.com and the services offered under the brand ZALAXMI – Wisdom. Coaching. Wealth., operated by Ciobanu Mirela Valentina PFA, established in Romania and functioning within the legal framework of the European Union.

All personal data processing activities are conducted in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), applicable Romanian legislation, and relevant European data protection principles.

For any request related to personal data, the data controller may be contacted at:
zalaxmi.business@gmail.com

2. Scope of This Policy

This document applies to all visitors, clients, potential clients, collaborators, and any natural persons interacting with the website, digital platforms, communication channels, or services provided under the ZALAXMI brand.

By accessing the website or engaging with the services, the individual acknowledges the existence of this Privacy Policy and the lawful bases under which personal data may be processed.

3. Categories of Personal Data Processed

Personal data processed may include identification details such as name, email address, billing information, payment-related metadata, communication content voluntarily transmitted by the user, technical connection data, website interaction information, and any additional information intentionally provided within coaching or consultation contexts.

Sensitive personal data is neither requested nor intentionally processed unless explicitly and voluntarily disclosed by the client within the coaching relationship. In such situations, processing occurs strictly for the purpose of delivering the requested service and is subject to heightened confidentiality safeguards.

4. Purposes and Legal Bases of Processing

Personal data is processed solely for legitimate, explicit, and well-defined purposes, including the provision of coaching or consulting services, management of contractual relationships, processing of payments, delivery of digital products, communication with clients or potential clients, compliance with legal and fiscal obligations, protection against fraud or abuse, and improvement of service quality or website functionality.

Processing is based on one or more lawful grounds recognized under GDPR, namely the performance of a contract, legal obligation, legitimate interest, or explicit consent, depending on the specific interaction.

No automated decision-making producing legal effects on the individual is carried out without meaningful human involvement.

5. Confidentiality of Coaching Interactions

All information shared by clients within coaching sessions, written correspondence, or digital communication is treated as strictly confidential and is not disclosed to third parties except where:

  • disclosure is required by law or competent authority
  • disclosure is necessary to prevent serious harm or illegal activity
  • the client provides explicit written consent

Coaching services do not constitute psychological therapy, medical treatment, legal advice, or financial advisory regulated services. Clients remain fully responsible for their own decisions, interpretations, and actions derived from coaching interactions.

6. Data Storage, Security, and Retention

Personal data is stored using reasonable technical and organizational security measures designed to prevent unauthorized access, alteration, disclosure, or destruction. While industry-standard safeguards are implemented, absolute security of electronic transmission or storage cannot be guaranteed, and use of digital services inherently carries residual risk beyond the direct control of the operator.

Data is retained only for the period necessary to fulfill contractual, legal, fiscal, or legitimate business purposes, after which it is securely deleted or anonymized unless continued retention is required by law.

7. Payment Processing and Third-Party Services

Financial transactions are processed through secure external payment providers, including but not limited to Stripe, which operate under their own independent privacy and security frameworks compliant with European regulatory standards. ZALAXMI does not store full payment card details and limits access strictly to transaction confirmation data necessary for accounting and contractual fulfillment.

Where third-party digital tools, analytics services, communication platforms, or hosting providers are used, they are selected based on reasonable expectations of GDPR compliance. However, ZALAXMI cannot exercise continuous operational control over independent third-party infrastructures.

8. International Data Transfers

Where certain service providers process data outside the European Economic Area, such transfers occur only under legally recognized safeguards, including adequacy decisions, standard contractual clauses, or equivalent protection mechanisms as required by GDPR.

9. Rights of the Data Subject

Individuals whose data is processed retain all rights granted under European data protection law, including the right to access, rectify, erase, restrict processing, object, request portability, and withdraw consent where applicable. These rights may be exercised through written request to the contact address provided, subject to identity verification necessary to protect against unauthorized disclosure.

Requests that are manifestly unfounded, excessive, or abusive may be refused in accordance with GDPR provisions.

10. Limitation of Liability

ZALAXMI undertakes reasonable efforts to ensure lawful and secure data processing but shall not be held liable for damages resulting from:

  • user negligence in protecting personal communication channels
  • actions of independent third-party providers
  • force majeure events, cyber incidents, or infrastructure failures beyond reasonable control
  • decisions made by clients based on coaching discussions

Nothing in this section limits mandatory statutory rights under applicable consumer or data protection law.

11. Policy Updates

This Privacy Policy may be revised periodically to reflect legal, operational, or technological changes. Continued use of the website or services after publication of an updated version constitutes acknowledgment of the revised terms.

12. Contact

ZALAXMI – Wisdom. Coaching. Wealth.
Operated by Ciobanu Mirela Valentina PFA
Romania, European Union
Email: zalaxmi.business@gmail.com

Updated:10.02.2026